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I’ve never been into coloring my hair. Always liked the natural look but once in a while you have to look good for a wedding and color smith does an awesome job.
Gorvin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
I have been using another product and it just didn't work. I dealt with this for years. I decided to give Colorsmith a try and was I 100% satisfied. I will be a customer for life. Thank You Riley
Ich war mit der Farbe tatsächlich nicht immer zufrieden, da sie bei mir zu schnell verblasst und graue Haare wieder schnell sichtbar werden. Meine Anmerkungen,wurden immer beachtet, so dass die Farbe in der Rezeptur geändert wurde. Ich habe das Produkt mittlerweile 5 mal, in 8 Monaten genutzt und würde meine Zufriedenheit mit 70 Prozent angeben. Für den Kundenservice 100 Prozent!! Die Versandkosten sind für Abo-Kunden allerdings zu hoch. Der Mindestbestellwert ist zu hoch.
Thomas S. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat, aber wir freuen uns, dass Ihnen die Farbe gefällt. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern.
I liked the idea of a “custom” formula that’s “handcrafted just for you,” which is what drew me to Colorsmith initially. After trying both, I got better results with Just For Men and they have so many color options that it’s not that different from going through all of the questions you get asked to pick your color with Colorsmith. Waiting 20 min for the color to set vs 5 with JFM is too long. Also, JFM is cheaper and can be re-applied. To be fair, the customer support was excellent and the staff was very responsive.
Oscar - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Color looked great on my husband for about a week. He had a touch of gray just like he wanted. After a few washes his silver was back.
Mildred - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Colorsmith 100% Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our Partners in Color to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
I’m not sure if it’s because the color has been changed compared to last time, but I feel like it turned out worse. It might also be that I applied it differently this time. I’d like to know if it’s the same as the previous one.
I have been receiving auto shipping mens Custom Hair Colour, for about 5 years now, and have found Colorsmith, to be very reliable and change orders without hassle if i ever needed to tweak something on my plan. The only negative is that they spell Colour wrong! (Americans eh!) -LOL
Not sure what happened but the color didn't take much. I like a more natural approach with some grays but this time I feel there was minimal coverage. Last time I ordered I got much better results
immer wieder :D
Very good but only need 3 times a year I over ordered now have supply for 3 years
