Avis sur la coloration sur-mesure
642 avis
Trier selon :
Alergický reakce a odporný zápach barvy
Alergický reakce a odporný zápach barvy
La réponse de nos experts
Hi Michal: We are so sorry to hear that you had an allergic reaction. Please check your emails, we just got back to you.
Das Produkt hält nicht, was es verspricht.
Statt einer Grauabdeckung hatte ich eine Haarfärbung. Die Haare sind wesentlich dunkler als dargestellt. Das Produkt kostet 26€, für mehr als 20€ weniger bekommt man in jeder Drogerie das gleiche.
La réponse de nos experts
Ben X. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere Colorsmith Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
Tint is not strong enough
I'm apply the tint the way was instructed in the flyer, after 2 days i have more gray hair than before, I'm not satisfied.
La réponse de nos experts
Felix - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
THERE IS NO WAY TO GET OUT OF THIS... VERY BAD!!!
THERE IS NO NUMBER TO CALL IF YOU WANT OUT. THERE IS ANLY WAYS TO GET PRODUCTS A BIT LATER BUT NO WAY TO CANCEL!!! BAD BAD BAD !!!
La réponse de nos experts
Hi Jens! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.
Not satisfied
I am certainly not satisfied with the strength of the color. The grays are still gray, and unfortunately the whole package is a one time use only. Waste of money.
La réponse de nos experts
Saleem - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
sorry
please cancel not good for me
La réponse de nos experts
William - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Satisfaction Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
Buy if You Like a Blue Beard
The gray in my beard turned bluish-purple and my hair turned light brown when I requested darkest brown. This is the worst hair color I've ever used. I had to shave my beard and recolor my hair with a different brand that actually works.
La réponse de nos experts
James - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Never Received Product
Paid and that’s it. Never received any correspondence. Never received product. Scam.
La réponse de nos experts
Hi Laurence! We are so sorry to hear that you haven't receievd your order. Please check your emails, we just got back to you to help you further.
It doesn’t work
I’ve use it several times and grey hair doesn’t disappear. I don’t recommend it
La réponse de nos experts
Hi Eduard! We are sorry to hear that your greys weren't fully covered. Please check your emails, we have replied to you to help you further.
My colour
Hi Still a bit disappointed as the colour only lasts about 3 and a half weeks and even when colour has been applied there are still greys showing.
La réponse de nos experts
Hi Ian! We are so sorry to hear that your hair color is not lasting long. Please check your emails, we got back to you to help you further.